Harmony Haven Nursing & Behavioral Health Services, operated by Harmony Haven Nursing Corporation, is committed to providing high-quality behavioral health and nursing services.

Due to the nature of healthcare and professional services rendered, payments made for completed clinical services, consultations, evaluations, psychotherapy sessions, medication management appointments, administrative forms, or documentation services are generally non-refundable.

Refund requests may be reviewed on a case-by-case basis under limited circumstances, including:

* Duplicate payments

* Billing errors

* Charges processed in error

* Services canceled by the Practice

Approved refunds, when applicable, may take approximately 7–14 business days to process depending on your financial institution.

Cancellation and No-Show Policy

Patients are expected to provide at least 24 hours’ notice for appointment cancellations or requests to reschedule.

Late cancellations or missed appointments may be subject to a cancellation or no-show fee.

Repeated missed appointments, excessive late cancellations, or noncompliance with scheduling policies may result in dismissal from the Practice.

Administrative and Documentation Fees

Fees for completed administrative services are non-refundable once work has been initiated or completed.

This includes, but is not limited to:

* Letters

* Forms

* Disability paperwork

* RCFE documentation

* Medical records requests

* Evaluations

* Reports

* Court-related documentation

* Administrative review services

Digital Products and Educational Materials

Any downloadable educational materials, online resources, workshops, courses, webinars, digital products, or educational content purchased through the website are non-refundable unless otherwise stated in writing.

Insurance and Billing Disclaimer

Patients are responsible for understanding their insurance benefits, deductibles, copayments, coinsurance responsibilities, authorization requirements, and coverage limitations.

Refunds will not be issued for services denied by insurance due to:

* Lack of coverage

* Eligibility issues

* Failure to obtain required authorizations

* Out-of-network determinations

* Non-covered services

Patients remain financially responsible for balances not covered by insurance.

Payment Disputes

If you believe you were charged in error, please contact Harmony Haven Nursing & Behavioral Health Services directly before initiating a payment dispute or chargeback with your financial institution.

We are committed to resolving billing concerns promptly and professionally.

Questions Regarding Billing or Refunds

If you have questions regarding billing, payments, cancellations, or refunds, please contact us directly:

Harmony Haven Nursing & Behavioral Health Services

Operated by Harmony Haven Nursing Corporation

Website: harmonyhavennursing.com

Email: [[email protected]](mailto:[email protected])

Phone: 877-923-7876

We are committed to addressing billing concerns in a timely, respectful, and professional manner.